Showing posts with label bug. Show all posts
Showing posts with label bug. Show all posts

June 21, 2014

The "Tiedot" Bug

"Tiedot" is a Finnish word that means "Information", it is used inside Dynamics CRM as the default name for the two standard forms (Main and Mobile) when a new entity is created.

This is pretty obvious if the base language for the organization is Finnish, but some days ago I discovered a bug regarding the default form names, the base language for the organization was English, the Finnish language pack was NOT installed, but form name and description were in Finnish.




After a while I found that this bug is caused by the Current Format selected under System Settings, if for example you choose a different language (without installing the language pack)


You will end up with a localized form name and description: (信息 for Simplified Chinese)



My suggestion is to keep inside the development environment the same Current Format as the base language, especially when the customer will use multiple languages.



I created also a Connect feedback: https://connect.microsoft.com/dynamicssuggestions/feedback/details/902012/bug-form-name-and-description-depending-on-current-format-and-not-on-base-language

February 28, 2014

How to use Microsoft Connect site

Microsoft Connect (https://connect.microsoft.com/) is the website where users can report bugs or suggestions related to Microsoft products, including Dynamics CRM. Users can upvote (or downvote) the entries, in this way Dynamics CRM product team can prioritize the requests.

Today I saw this tweet from Gustaf Westerlund:
I clicked the link but I got this error:

I got this message because I wasn't currently logged in with my Microsoft Account linked to Connect website. New users can be misguided by the "Page Not Found" written in red, but the truth behind is a permission issue: you need to join first the program in order to see the entries.

First of all open the Microsoft Connect website and browse the products accepting suggestions:


Find Microsoft Dynamics CRM and click Join:


Login with your Microsoft Account credentials and the Feeback center will be available:


And now it is possible to open the Connect links (related to Dynamics CRM) and start to upvote.


You can also submit a new entry, but search if a similar request is already created by someone else, a single request with 30 upvotes it's more useful than 3 similar requests with 10 votes each.